What to Do If Your Vietnam E-Visa Is Denied (Step-by-Step Guide)

Getting a Vietnam e-visa denied can be frustrating—especially when your travel plans are on the line. But don’t worry. A denial doesn’t mean the end of your trip.

In this guide, we’ll explain:

• The most common reasons why Vietnam e-visas get rejected

• What you should do right away if you’re denied

• How to reapply successfully with confidence

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1. First: Confirm the Reason for the Denial

You’ll usually receive an email with a vague status like:
“Your e-visa application was not approved.”

Unfortunately, Vietnam’s e-visa system does not always give detailed reasons for rejection. However, some common causes include:

Common Reasons for Rejection:

• Incorrect personal info (name, passport number, DOB)

• Blurry or invalid passport photo

• Expired or damaged passport

• Mismatch of entry port and travel itinerary

• Previous visa violations or blacklisting

Tip: Check your application carefully. Even one small typo could cause denial.

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2. Double Check All Your Submitted Information

Before reapplying, review your original application:

• Name order (exact match with passport)

• Passport number and expiration date

• Entry/exit dates

• Port of entry

• Uploaded photo and passport scan quality

If you spot any mistake, that’s likely the reason for the rejection.

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3. Contact a Reliable E-Visa Support Service

Vietnam’s official e-visa portal doesn’t offer customer service. So if you’re unsure what went wrong, it’s best to work with a trusted agency like Nguyen Adventure E-Visa.

We can:

• Review your past application

• Correct any issues

• Resubmit quickly with priority support

• Provide urgent/express options if you’re flying soon

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4. Reapply with Corrected Information

Once you’ve identified the issue, it’s time to reapply:

• Use a new email and a fresh application

• Correct all mistakes

• Double-check document quality

• Choose the correct visa type (single/multiple entry, 30/90 days)

Reminder: Vietnam e-visa processing takes 3–5 working days, or as fast as 1–2 days using urgent services.

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5. Consider Alternative Visa Options (If Urgent)

If your travel date is very close, consider:

Options:

• Urgent e-visa service with review and fast track

• Visa on Arrival (VOA) if eligible and entering via airport

• Embassy/Consulate application (if you’re already abroad)

Need urgent help? Chat with our support at evisa.nguyenadventure.com

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6. Prevent Future Denials

To avoid future issues:

• Always double-check your documents

• Apply at least 7 days before your trip

• Follow all photo and passport scan requirements

• Use experienced support if unsure

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Conclusion: Get Approved & Travel With Peace of Mind

A Vietnam e-visa denial isn’t the end. With the right support and a corrected application, you can still get approved and enjoy your trip.

Let Nguyen Adventure E-Visa Team guide you through the re-application process. We’re here to help you avoid delays and make your travel to Vietnam as smooth as possible.